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Terms of Use

Welcome to the Citizens Bank (CB) website. Use of this website signifies that you accept the following Terms of Use (TOU). If you do not agree to these terms, do not use (access) this site or any pages hereof. You may terminate this agreement at any time by destroying all materials obtained from Citizens Bank's website, and all related documentation, copies, and installations, whether or not made under these terms.

Citizens Bank reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. We suggest that you check these terms periodically for changes. The terms can be accessed from the link at the bottom of our website pages. If you use this website after we post changes to the terms, you accept the changed terms.

Except where expressly noted, you acknowledge and agree that Citizens Bank, our Services Providers and/or our licensors own all rights to the website and the content and works of authorship displayed on the website; including without limitation photos, text, icons, source code, video, software, graphics and sound recordings (including how such information and materials are arranged on the website). Such items are protected by copyright and/or other laws. You are authorized to view such information and materials on the website only for your own informational purposes. You may not copy, distribute, disseminate, sell, reproduce, display, link to, license, create derivative works of or republish the website or any portion of the website for any commercial or public purpose without our prior express written consent. In addition, CB or others (e.g., our licensors and/or Service Providers) as indicated also owns the trademarks, service marks, registered service marks or registered trademarks and logos (each referred to as “Marks”) which are displayed on the website. You agree not to use such Marks without the prior express written consent of CB or the indicated third-party that may own the Marks. You agree that except as expressly provided herein, Citizens Bank has granted you no license, rights in or rights to use any of the Marks; Citizens Bank and/or our Service Providers and licensors retain all rights to the Marks.

The information, materials and services contained in the website, including text, links, graphics or other items are provided "As Available", "As Is". Citizens Bank makes no warranties of any kind, express or implied, with respect to the website and services hereunder, or any related service, or the fitness of the website and/or services for customer's use. No oral or written information given by CB, its employees, licensors or the like will create a warranty hereunder. Also, CB disclaims any and all representations and warranties, express or implied, with respect to the website or services pertaining to non-infringement, security, accuracy, non-interruption and freedom from computer virus. Citizens Bank does not warrant the accuracy, completeness or adequacy of the information and materials on the website

Except as otherwise expressly provided in this TOU or otherwise expressly provided by applicable law, rule, or regulation, you agree that neither we nor any entity or person who provides services or products to us will be liable for any loss, injury, or damage, including, but not limited to, indirect, incidental, special, consequential, or punitive damages, whether under contract, tort, or any other theory of liability, arising out of or relating to any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line failure, or unauthorized interception or access to your communications with us, even if we or the Service Providers are aware of the possibility of such events. To the extent any law, rule, or regulation provides for us to be liable for any such loss, injury, or damage, but permits our liability to be limited or eliminated by agreement, this paragraph limits or eliminates our liability to the fullest extent permitted.

All information submitted via this website becomes our property and remains the property of Citizens Bank where it shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in such information for any purpose including developing, producing and marketing products. Any information you send to http://www.citizenbank.com must be truthful, not violate the rights of others, and be legal. See Citizens Bank's Privacy Policy for additional information.

Citizens Bank shall not be subject to any obligations of confidentiality regarding submitted information with the exception of confidential information that is sent to CB using the website's secure "Contact Us" applications.

Use of this website may be monitored, tracked and recorded. Anyone using this website expressly consents to such monitoring, tracking and recording.

Links to non-Citizens Bank websites are provided solely as pointers to information on topics that may be useful to customers, and Citizens Bank has no control over the content on such non-Citizens Bank websites. If you choose to link to a website not controlled by CB, CB makes no warranties, either express or implied, concerning the content of such website, including the accuracy, completeness, reliability or suitability thereof for any particular purpose, nor does CB warrant that such website or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Citizens Bank does not guarantee the authenticity of documents on the Internet. Links to non-Citizens Bank websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such websites, or any representation regarding the content at such websites.

Citizens Bank does not claim that materials in this site are appropriate or available for use in locations other than Wisconsin. If you choose to access this site from other locations, you do so at your own initiative, and you are responsible for compliance with any applicable local laws.

You agree that your use of this website shall be governed by all applicable Federal laws and the laws of the state of Wisconsin and agree that venue shall be located in Mukwonago, Wisconsin, which is located in the United States of America.

Direct:  (262) 363-6500
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